Bookings
Manage accommodation, boats, guests, payments and booking documents in one connected workflow.
The Challenge
Fishing camp bookings are rarely simple. One guest may need a cabin, one or more boats, extra equipment, cleaning fees, deposits, invoices, arrival details and later catch reporting.
When this information is spread across emails, Excel sheets, payment notes and paper documents, mistakes happen quickly: boats get double-booked, payments are unclear, guest details are missing and staff lose time searching for the right information.
Norrivo solves this by turning each reservation into one structured booking record — connected to accommodation, boats, guests, payments, documents and daily camp operations.
Our Approach
Norrivo’s booking module is built around the real workflow of a fishing camp. Instead of only storing a reservation, each booking becomes the operational center for everything connected to the guest stay.
Operators can create a booking, assign accommodation and boats, add extras, track payment status, generate documents and follow the booking from offer to check-in, check-out and completion.
Key updates included:
• Calendar view for accommodation and boat availability
• Structured booking status from offer to completed stay
• Accommodation, camping pitches, boats and extras in one booking
• Customer profile connected directly to the reservation
• Payment tracking with deposits, balances, invoices and profit view
• Automatic document generation from templates
• Booking tabs for details, boats, payments, documents, catches and guests
• Clear overview of revenue, owner payouts, service fees and net profit
The Outcome
With Norrivo, operators get a clear overview of every booking and every connected resource. Staff can see what is booked, what is paid, which boat belongs to which guest and what still needs attention. The result is fewer manual checks, fewer double bookings and a smoother process from first offer to guest departure.
• Faster booking creation
• Better visibility of cabin and boat occupancy
• Fewer payment misunderstandings
• Cleaner guest and booking records
• Easier invoice and document handling
• More reliable handover between staff members deposits, balances, invoices and profit view
• Automatic document generation from templates
• Booking tabs for details, boats, payments, documents, catches and guests
• Clear overview of revenue, owner payouts, service fees and net profit
What We Delivered
• Booking calendar for accommodations and boats
• New booking workflow with customer, dates, guests and resources
• Accommodation, boat, camping pitch and extras management
• Booking status pipeline with check-in and check-out steps
• Payment and invoice overview
• Profit breakdown per booking
• Document generation and email sending
• Guest, catch and boat handover tabs
• Operator dashboard for daily camp work
"Their team understood our goals immediately, and every iteration brought us closer to a refined, meaningful experience."
"From the initial concept to final delivery, the process was fluid and collaborative — we always felt heard."
